NWDCo

SFA is an important Management function that streamlines and enhances the operations of the sales team. SFA includes the key activities needed by your sales team including Lead Management, Opportunity Management, Account & Contact Management, Sales Pipeline Management, Sales Forecasting, Sales Analytics, and others.
Customer Support & Service: nInvent provides Customer Support & Service features, such as Ticket Management, Knowledge Management, Customer Self Service Portal, Reports, and Support Statistics specifically useful for your organization's customer support force. You can also use other customer support-related modules, such as Products, Activity Management, Calendar, Contact Management, and so on.
Marketing automation: nInvent provides Campaign Management, E-mail Marketing, Online Lead Forms, Product Management specifically useful for your organization-wide marketing requirements. You can also use other marketing-related modules, such as Calendaring, Contact Management, File Attachments, and so on.

nInvent extends to provide a complete sales cycle management by integrating Inventory Management functions, such as Products, Price Books, Vendors, Sales Quotes, Purchase Orders, Sales Orders, and Invoices with Management modules, such as Leads, Accounts & Contacts, and Opportunities giving seamless integration between pre-sales and post-sales activities.

Add all important customer-related e-mails to nInvent for quick reference
Store all the details of customer meetings and calls in an intuitive calendar
Manage daily tasks of the nInvent users to have a streamlined sales process

nInvent supports advanced security management functions including roles, hierarchies, profiles and groups. This enables flexible access control to view and edit functions based on role, hierarchy and group membership.

• Track all contacts and related opportunities, cases, activities, and other details from a common repository

• Create the hierarchy of contacts within a company to have a better coordination while dealing with customers

• Import contacts from external sources

• Export contacts to spreadsheet software

• Synchronize contacts with Microsoft® Outlook®